中文 | English
While you are still in bed at midnight, our Production and Logistic Departments have already started working. Only through this way, we can guarantee that the freshest products are delivered to our customers.
Around 5a.m., the Logistics Department will arrange the products to be picked up from the factory and distribute them to our customers. In order to provide satisfactory customer service, our salesmen will personally deliver the products into the hands of our customers. This ensures that our salesmen are able to receive suggestions and feedbacks from our customers instantly. If there is an issue, our salesmen will try to attend to the matter immediately but if the issue cannot be resolved immediately, our salesmen will record down the matter and hand it to the management team.
When the customers place their orders with our salesmen, our Production Department will instantaneously start to mix the fresh ingredients to make the products. The Production Department will produce according to the normal volume and some special orders will be made after the order has been placed. All products will go through strict and hygienic packaging process to avoid the food from contamination. Then the products are kept in food storage room while waiting to be delivered.
Although we started as a small vendor, what differentiate us from others is that we started to use machineries for production from the beginning. So, our familiarity with machineries produced noodles enables us to make high standard noodles both in taste and quality. Initially, manpower was required because of the small production capability of the machines. However, we gradually increased the capability of machines and reduced the involvement of manpower to only 20%.
The machines are strictly selected mainly based on their quality and level of hygiene. On top of that, our professional quality controller conducts a daily check on all of our products to ascertain the high quality of our food.